Support and Services

Hexagon is not only well known as a leading supplier of world class industrial software solutions but its name has long been synonymous with “Service”.
 
Many software vendors will invest in software development but scrimp when it comes to putting in resources required to deliver the service and support customers need to stay ahead of the game.   We think differently…
 
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Hexagon Software Maintenance Agreement (SMA)

The financial cost of unplanned downtime can be expensive and lead to additional costs to your business. We understand it's essential to maximize productivity, which is why we offer Hexagon SMA, specifically designed with your success in mind.

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Subscription Program

The financial cost of unplanned downtime can be expensive and lead to additional costs to your business. We understand it's essential to maximize productivity, which is why we offer Hexagon SMA, specifically designed with your success in mind.

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Hexagon Customer Portal

For customers who have a login or would like to create a login to the VERO Support Portal. Please select here to log your support calls, download the latest product releases and resolve any licensing issues.

Customer Portal Help

Hexagon Customer Portal - Help

For customers who need help generating a login to the Hexagon Customer Portal or generating a new support call

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Training

Read about our classroom and online based training courses.

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Latest Release Information

Find out what has been included in the most recent release.

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Release History

Look here for all the developments that have been included in the software at each release.

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System Requirements

To find out the optimum hardware specification for running WORKNC CAD/CAM at its very best.

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Remote Customer Support - TeamViewer

Only to be used when directed to do so by one of our technicians, at that time you will be advized to use TeamViewer and will be given a session name to connect to.